Mitchell & Best Homes
Good Things To Say.
"We wanted to express our thanks to you and the entire team at Mitchell & Best Next Door regarding our new home. From the first meeting when we looked at the site, through demolition, construction and post construction follow-up, your organization was thorough, professional and patient. The overall quality of the home is outstanding and having been in the construction industry for over 30 years, we can recognize quality. We could not be happier with the final product or the process. We would highly recommend Mitchell & Best Next Door to anyone looking to build a new home. We are looking forward to many years of enjoyment in our new home and want to thank you and your team for making our dream a reality."
- BD & PD, Rockville
"Mike, thanks for getting Sean out to the house promptly. He knew exactly what might be the root cause of the issue and was able to fix it quickly. I do appreciate the post-build support that you and your team have provided. Not every builder stands behinds its products, especially after delivering the keys to the owner. Many builders often place responsibility for post-build support on their subcontractors and put the burden on the homeowner to 'chase' after them in order to get service requests fulfilled. Mitchell & Best's Customer Service folks have personally responded to all my requests and coordinated the response, often directing either the field staff or the subcontractor to service the home at my convenience. Thanks again for taking care of our needs in Maple Lawn - we have certainly enjoyed our Mitchell & Best home."
- Mike C., Mitchell & Best Maple Lawn Homeowner
"My family and I spent 2 years looking for the perfect location that was slightly off the beaten path; the perfect builder, that could address all of our needs and wants; and a community that was very laid-back and welcoming! Well, after a long search we found our oasis in Montgomery County, MD. Mitchell & Best have built and are building out the perfect laid-back community at Long Meadows at Davis Mill. We knew instantly that the privacy the location affords gives us the lifestyle we were looking for."
- Sincerely, M & P
"When we decided to buy a new home, we knew we wanted a Mitchell & Best home based on their reputation for delivering quality products.  My wife and I have lived close in to the city for most of our careers, but we have found Long Meadows to be a wonderful setting for the peaceful lifestyle we appreciate when we are at home.  The Mitchell & Best folks were wonderful to work with from the purchase process through the construction experience.  This is the place we want to live for years to come!"
- Long Meadows Homeowner, J.S & J.W.
"We just wanted you to know how much we are enjoying our new home.  We really love the neighborhood, so peaceful and beautiful, yet less than ten minutes to stores, restaurants and 270.  We thought about buying a resale, but couldn’t seem to find the right house or neighborhood.  Then we thought about building and saw a Mitchell & Best model home in Long Meadows.  The quality of the construction and the beautiful setting convinced us that this was where we had to be.  Our home was built within a short period of time and the superintendent was extremely helpful and was quick to return our calls and answer any questions.  All in all, working with Mitchell & Best was a very positive experience for us and we would recommend them and especially Long Meadows to anyone.  Thanks for all your help, we really appreciate all you and Kathy and the rest of the staff have contributed to this process."
- Long Meadows Homeowner, E. L.
"My wife and I have been looking for a lot to build a house on for the last couple of years, but were not able to find one which pleased both of us. When we came across Long Meadows at Davis Mill, we instantly fell in love with it. The location is perfect for us since it is close to all major amenities yet secluded from all the hustle and bustle. We know it will provide us the privacy and the life style we are looking for.

When we met with a few existing homeowners, we felt very comfortable after hearing about their positive experiences with the location and the builder. M & B was very accommodating to our needs from day one. Thorough the construction of our house, we were extremely pleased with the quality of work and attention to detail. M & B sales, support staff and project manager were always there for us throughout the process.

Thank you M & B team-----we are looking forward to being a part of this lovely community for many years to come."

- Long Meadows Homeowner, V. S.
"The Mitchell & Best Team was very easy to work with. They communicate well, and are very knowledgeable. It was a very good experience working with them, and we are very happy with the house and our experience."
- Maple Lawn Hillside Homeowner, Randy
"I just spent my first night in my new home without family (meaning my in-laws). Awesome. Just awesome. You guys did a great job. Great neighborhood, incredible neighbors. I love this place. Thanks for making it a reality for me, but more importantly for my wife and son, Stacy and Grant. I truly appreciate everything you guys did for us to make this my dream home."
- Maple Lawn Hillside Homeowner, Darin
"Very positive from start to finish. Everything I expected and more."
- Brian
"We have been very happy with our home and Mitchell & Best from the start. Service after purchase is very important to me and I would like to commend you for the way you took our home purchase to completion. I know I may at times have seemed excessive, but you, Greg, Harold, Shawn et al. were always more than fair. It has been a pleasure dealing with everyone, you should know you do your job well and then some."
– Mitchell & Best Homeowner
"The River Creek Team is truly exceptional and provides a level of customer service that is definitely not commonly found today. I would especially commend Pauline Hildebrant and Greg Mitchell.

Because of permitting problems, the home we bought in February, 2004, was not started until this past April or May of 2005. Throughout that time period, Pauline, [the Sales Manager], kept us informed-something we really appreciated. She and her staff have been consistently very positive, helpful and friendly.

Greg Mitchell is a great superintendent. Not only did he answer our many questions, his careful attention to detail resulted in our having a new home that, to quote our home inspector, "Is one of the best new homes," he had seen. Throughout the almost four hour inspection, he pointed out numerous quality finishes/items that are not commonly found in new construction.

In summary, you have an outstanding team here at River Creek. They made our new home buying experience even better than it might otherwise have been. They truly bring great credit to the Mitchell & Best operation."
– Mitchell & Best Homeowner
"We wanted to write this letter to state that the home and the team you have is extraordinary.

From examining over 40 homes in 1 week it became very clear to us that Mitchell & Best, Inc. was a standout. The home layout, attention to detail was both classic and modern. Other than Mitchell & Best, there was no home that was a classic Brick Center Hall Georgian, with a coffered ceiling, tray ceiling, internet US tech outlets, large tall windows, a sweeping layout and the moldings detail like Mitchell & Best."
- Mitchell & Best Homeowner
"It was refreshing to work with such a great team. Neighbors who have built 6 homes in the neighborhood stated that Mitchell & Best was the best by far.

It has been a wonderful home for us - our dream home. Due to a promotion, we are moving back to New York. But should I move back to Maryland I will seek you out, and very highly recommend you to anyone interested in building a home in Maryland or Virginia. You are extraordinary - the “5 star” of the Custom Homes - and there is no other - not even a close second. We hope you continue to succeed."
– Mitchell & Best Homeowner
"I am taking the time to write this letter because it was necessary to express my sincere appreciation for the wonderful treatment we received by your salesperson and your construction manager on the delivery of our new home.

This is now our second Mitchell & Best home, and I’m sorry to say, you’ve delivered such a quality product that it may just be our last"
– Mitchell & Best Homeowner
"We met your Sales Manager and were impressed with her from the outset. She listened closely to our questions and answered them promptly. She was very informative on Mitchell & Best homes, and if she didn’t have an answer, she received one promptly from the main office in Rockville.

She spent many of her off hours on the phone with us from her home, to respond to our inquiries. Additionally, she provided full disclosure and we felt we could trust her implicity, an important issue when making a $500,000 investment."
– Mitchell & Best Homeowner
"We have built several homes, the Mitchell & Best experience was the best. Professional attention to detail - great experience!!!"
– Mitchell & Best Homeowner
"Ken & Hannah were superb, conscientious, professional, always available, answered queries in a timely fashion."
– Oak Creek Homeowner
"As a third time home buyer, this was by far the easiest and most professional company we have ever used."
– Maple Lawn Homeowner
"Great team to work with! Very knowledgeable and customer oriented."
– Maple Lawn Homeowner
"We would like to express our sincere thanks to you and your staff for pulling the deal together last week which allowed us to settle on lot 30A at Oak Creek. We are proud to be current lot owners and future homeowners of a Mitchell and Best home. From what we have read and experienced thus far leads us to believe that Mr. Mitchell’s statement, “Without quality, there is no true value,” is not simply a cliché but rather the way the company actually conducts business. You are very fortunate to have not only a quality product but quality people who represent your product. Ken Cleaver, Hannah Moussa and Barbara Dawson are all top-notch quality people. Their professionalism, honesty and commitment are exemplary. We look forward to our continuing relationship with your staff and moving into our Eagles Nest in the spring of 2008."
–The Meades
"1. Why did you select Maple Lawn for your new home? Maple Lawn…a Superb Location that is a Supreme Value which hosts a Superlative Selection of Amenities for homeowners who enjoy gracious living in neo-traditional inspired retreats called "home".

2. What do you like about the community, i.e., what makes Maple Lawn special for you? Basically, the name itself promises a gracious welcome "home" to retreat and revitalize from the practical demands of life. Maple Lawn is a unique sense of place which has achieved an inviting homelike ambience expanding to picturesque Maple trees and green lawns flowered with genuine neighborly gestures expressed while strolling, shopping, gardening or just relaxing at the community pool."
- Ken
"We are amazed that after living in the house for one year, there are so few, and such minor, items to address. Mitchell and Best builds a great product. We continue to recommend Mitchell & Best to others."
- Maple Lawn Hillside Homeowner
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